How to get more customers to your café or restaurant is possible in lots of ways. The important thing to locating the shoppers you would like is to pay attention to the term ‘attract’.
The client journey – Would that be you…
Sit lower inside your café or restaurant and have a look surrounding you – place yourself in the client’s footwear and find out the things they see. Imagine you’re meeting a couple of buddies and wish to sit somewhere relaxing that serves great coffee along with a tasty choice of cakes just baked on that day offered having a smile by friendly happy staff – would that be you?
How about should you desired to bring your Mother out for supper like a birthday treat, somewhere that offered great food in enjoyable surroundings with staff you know will make your mom feel special. Would that be you? Imagine a number of business owners in the major office block over the road seeking to get together on the Friday lunchtime as a means of beginning the weekend using the chefs special during the day along with a bottle or 2 of wine suggested through the waiter because he knows your budget and also the taste of his visitors – would that be you?
The factor is, the hospitality industry give a host to sanctuary for a number of differing people at a variety of occasions during the day. These folks will be different based on where you stand situated however the way of thinking is identical and many important, same with the emotion. It is to apply our emotional intelligence and making use of the way we use all the senses not only a feeling of taste to impress our customers which will get more people to us.
Attracting start up business – Inquiries to consider…
Is my restaurant or café inviting?
Could it be tidy and clean? Are home windows and outdoors areas cleaned regularly that teaches you care? Door frames and difficult to achieve areas – were they seen to recently? Grown tubs, shades, interesting features that attract the attention -?
Chairs and tables – dusted, washed lower or looking for a lick of paint? Are the table accessories requiring refreshed?
Menu holders, table takers and wall signs – will they fit your establishment and therefore are they attractive and readable?
Menus – is the fair inviting – have you ever an excessive amount of available that weakens your specific proposition or must you consider simplifying working from fresh local ingredients?
Menu displays – are the menu products attractive however your menu’s grubby, dog eared and tired searching?
Staff – are you currently all searching as fresh as the food? Could it be easy that people place your team inside a crowd?
Greetings – what’s the first impression and also the last impression customers have of visiting your café/restaurant? Would you surprise at each chance and then leave an enduring impression?
Would you train your team / employees to provide exceptional customer service making customers feel special. Training is definitely an investment not just in your employees but additionally inside your business.